{"id":1493564,"date":"2024-10-02T21:20:00","date_gmt":"2024-10-03T01:20:00","guid":{"rendered":"https:\/\/bugaluu.com\/news\/?p=1493564"},"modified":"2024-10-02T21:20:00","modified_gmt":"2024-10-03T01:20:00","slug":"bank-of-america-customers-report-widespread-outage-zero-balances","status":"publish","type":"post","link":"https:\/\/bugaluu.com\/news\/bank-of-america-customers-report-widespread-outage-zero-balances\/1493564\/","title":{"rendered":"Bank Of America Customers Report Widespread Outage, Zero Balances"},"content":{"rendered":"<p><span class=\"field field--name-title field--type-string field--label-hidden\">Bank Of America Customers Report Widespread Outage, Zero Balances<\/span><\/p>\n<div class=\"clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item\">\n<p>Bank of America customers on Wednesday reported having problems accessing their bank accounts or that their account balances currently show $0.<\/p>\n<p><strong>The outage started at around 12:30 p.m. E.T. on Wednesday,<\/strong> <a href=\"https:\/\/downdetector.com\/status\/bank-of-america\/\">according<\/a> to the tracking website Downdetector.<\/p>\n<p><a href=\"https:\/\/cms.zerohedge.com\/s3\/files\/inline-images\/image%20%2879%29_3.jpg?itok=hSlwhu58\"><\/a><\/p>\n<p><strong>About an hour later, more than 20,000 user complaints were submitted via the website.<\/strong><\/p>\n<p><strong><a href=\"https:\/\/cms.zerohedge.com\/s3\/files\/inline-images\/GY50XC1XcAAwMwC.jpg?itok=UMUiDpwP\"><\/a><\/strong><\/p>\n<p><a href=\"https:\/\/www.theepochtimes.com\/business\/bank-of-america-customers-report-widespread-outage-5734159\">The Epoch Times&#8217; Jack Phillips reports <\/a>that numerous Bank of America users have posted screenshots of empty account balances on social media.<\/p>\n<p>An Epoch Times staff member also reported not being able to log in to their Bank of America account.<\/p>\n<p><strong>Some users on social media stated that Bank of America had not yet alerted them to the issue.<\/strong><\/p>\n<p>Meanwhile, some users have reported having problems with Zelle, the digital payment system that is used by multiple banks and is owned by Bank of America and several other banks.<\/p>\n<p><strong>It\u2019s not clear how many customers were impacted or when the problem will be resolved.<\/strong><\/p>\n<p><strong><a href=\"https:\/\/cms.zerohedge.com\/s3\/files\/inline-images\/2024-10-02_14-16-34.gif?itok=9jqqjX1d\"><\/a><\/strong><\/p>\n<p><strong>The Charlotte, North Carolina-based bank has not released details about what\u2019s causing the issue.<\/strong><\/p>\n<p>On the social media platform X, Bank of America\u2019s team was responding to complaints by asking for additional information.<\/p>\n<p>However, it did not appear that the bank provided information about the nature of the outage or how long it could take to fix.<\/p>\n<p><em><strong>\u201cHi, we are sorry to see this. If you\u2019re still experiencing the concern, please click below to let us know. Thank you,\u201d <\/strong>one Bank of America representative <a href=\"https:\/\/x.com\/BofA_Help\/status\/1841566332346888543\">wrote<\/a> on X to a user who expressed concerns about logging in.<\/em><\/p>\n<p>Another post <a href=\"https:\/\/x.com\/BofA_Help\/status\/1841566144895090787\">said<\/a>:<\/p>\n<p><em>\u201cHello, your concern caught our attention. Please use the link below to connect with us and send additional details. We&#8217;d be happy to follow up with you.\u201d<\/em><\/p>\n<p>The Epoch Times contacted the company for comment on Wednesday but received no response by publication time.<\/p>\n<p>Last year, fellow banking giant Wells Fargo <a href=\"https:\/\/www.theepochtimes.com\/business\/wells-fargo-warns-customers-of-incorrect-balances-or-missing-transactions-5114787\">issued<\/a> an alert on its website after customers reported not seeing their paychecks and direct deposits in their accounts.<\/p>\n<p>Several users on social media were quick to remind everyone of BofA CEO Brian Moynihan&#8217;s comments just a few years ago&#8230;<\/p>\n<p><em><strong>\u201cBitcoin is highly Speculative, you could wake up one day and your account would be worth zero.&#8221;<\/strong><\/em><\/p>\n<p>And it&#8217;s gone&#8230;<\/p>\n<p>Bank of America Customers following Countrywide outages &amp; their accounts showing $0.000<\/p>\n<p>It\u2019s all so obvious. <a href=\"https:\/\/t.co\/z6sL19ssMC\">pic.twitter.com\/z6sL19ssMC<\/a><\/p>\n<p>\u2014 Concerned Citizen (@BGatesIsaPyscho) <a href=\"https:\/\/twitter.com\/BGatesIsaPyscho\/status\/1841564931805557091?ref_src=twsrc%5Etfw\">October 2, 2024<\/a><\/p>\n<p>\u00a0<\/p>\n<\/div>\n<p>      <span class=\"field field--name-uid field--type-entity-reference field--label-hidden\"><a title=\"View user profile.\" href=\"https:\/\/cms.zerohedge.com\/users\/tyler-durden\" class=\"username\">Tyler Durden<\/a><\/span><br \/>\n<span class=\"field field--name-created field--type-created field--label-hidden\">Wed, 10\/02\/2024 &#8211; 17:20<\/span><\/p>\n<p>\u200b<a href=\"https:\/\/www.zerohedge.com\/personal-finance\/bank-america-customers-report-widespread-outage\" target=\"_blank\" class=\"\" rel=\"noopener\">https:\/\/www.zerohedge.com\/personal-finance\/bank-america-customers-report-widespread-outage<\/a>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bank Of America Customers Report Widespread Outage, Zero Balances Bank of America customers on Wednesday reported having problems accessing their bank accounts or that their&#8230;<\/p>\n","protected":false},"author":0,"featured_media":1493565,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1493564","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","wpcat-1-id"],"_links":{"self":[{"href":"https:\/\/bugaluu.com\/news\/wp-json\/wp\/v2\/posts\/1493564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bugaluu.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bugaluu.com\/news\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/bugaluu.com\/news\/wp-json\/wp\/v2\/comments?post=1493564"}],"version-history":[{"count":0,"href":"https:\/\/bugaluu.com\/news\/wp-json\/wp\/v2\/posts\/1493564\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bugaluu.com\/news\/wp-json\/wp\/v2\/media\/1493565"}],"wp:attachment":[{"href":"https:\/\/bugaluu.com\/news\/wp-json\/wp\/v2\/media?parent=1493564"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bugaluu.com\/news\/wp-json\/wp\/v2\/categories?post=1493564"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bugaluu.com\/news\/wp-json\/wp\/v2\/tags?post=1493564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}