Request a refund for digital games | Xbox Support

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with …

https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders