Black Box Thinking: Why Most People Never … – amazon.com

But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game.

https://www.amazon.com/Black-Box-Thinking-People-Mistakes-But/dp/1591848229