How to get help or contact us – Ticketmaster

Log into your account using this link: Go to my orders. On the “My Events” page, choose the order you need help with. Then click “See Details” to get to the “Event Details” page. Once you are there, click the ‘Contact Us’ button. Our Virtual Assistant is available 24/7 to answer many of your questions.

https://help.ticketmaster.com/s/article/How-do-I-contact-Customer-Service?language=en_US