Alexa will provide network diagnostics for compatible Alexa-enabled devices. Note: If your device loses its Internet connection and won’t reconnect, first try restarting your Echo device. If that doesn’t work, or if your device has intermittent connectivity issues, try the following steps to resolve most Wi-Fi issues:
https://www.amazon.com/gp/help/customer/display.html?nodeId=GF7HA8GERSJGPCGE

