If you dial *544# and click on the ‘Platinum’ option, it times out, which means that Safaricom has pulled down the service in a bid to rectify the problem. In a bid to rectify the problem and prevent a certain loss of revenue, you can be sure that Safaricom will find a way to reset the perpetrator’s account data balances to where they were before.
: https://techweez.com/2019/06/28/kenyans-take-advantage-safaricom-glitch-data/

