Disney Store and Disney Baby Returns and Exchanges Policy Subject to the exceptions listed below, returns and exchanges will only be accepted for purchases made at a Disney store retail location, Disney Baby store or online at shopDisney.com. Returns or exchanges of Disney store merchandise purchased from other retailers will not be accepted are subject to the policies of those retailers.
https://help.shopdisney.com/hc/en-us/articles/115015826468-Returns-and-Exchanges