Smart Strategies Require Smarter KPIs – sloanreview.mit.edu

Decision rights identify what decisions need to be made to drive both the business and strategic alignment — who is explicitly involved in making them, as well as defining a framework for how they will be made and supported through operating processes and tools. The decision rights literature is extensive; its assorted frameworks, such as RACI (which stands for responsible, accountable …

https://sloanreview.mit.edu/article/smart-strategies-require-smarter-kpis/